This 50-bed nursing home received a “below average” for its Overall rating, according to Medicare’s 2013 annual report. The facility was also given a “much below average” for its Health Inspection ratings. Compared to the average number of health deficiencies for Minnesota nursing homes in 2013 (6.5), this facility was cited with 21 deficiencies. These include the facility’s:
- Failure to protect each resident from all abuse, physical punishment, and involuntary separation from others.
- Failure to hire only people with no legal history of abusing, neglecting or mistreating residents, or report and investigate any acts or reports of abuse, neglect, or mistreatment of residents.
- Failure to develop and implement policies for screening and training employees, and the prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property;
- Failure to provide care by qualified persons according to each resident’s written plan of care;
- Failure to provide necessary care and services to maintain or improve the highest well being of each resident;
- Failure to develop a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured;
- Failure to make sure that doctors see a resident’s plan of care at every visit and make notes about progress and orders in writing; and
- Failure to ensure that each resident’s entire drug regime is free from unnecessary drugs, and is managed and monitored to achieve highest level of well-being.
Medicare also identified 13 complaints and incidents associated with Wood Dale Home. These include the facility’s:
- Failure to keep residents’ personal and medical records private and confidential;
- Failure to make sure that the facility is administered in an acceptable way that maintains the well-being of each resident;
- Failure to establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility; and
- Failure to keep clinical records for an appropriate amount of time.
In 2013, the Minnesota Department of Health has substantiated 2 reports of physical abuse by staff.
- In April of 2013, MDH substantiated a report of physical abuse wherein a resident was pushed by a staff member while in his room. In addition, the alleged perpetrator treated residents with disrespect by yelling at them, causing the residents to be fearful. Although the facility staff was informed of such incidents, the issues were not properly reported or investigated. [Report no. H5261008]
- In May of 2013, MDH substantiated another report of severe emotional abuse wherein three residents were abused by two staff members of Wood Dale Home Inc, over a period of some time. There were numerous instances of the employees furiously yelling at a number of residents. [Report no. H5261009]
When your loved one has suffered neglect or abuse by those entrusted to care for them because the nursing home or other care facility failed to do its job, take action and contact the Kosieradzki • Smith Law Firm online or call us toll-free at (877) 552-2873 to set up a no-cost, no-obligation consultation.